TriOrb Solutions seeking individual as a PC Technician. The primary focus of the position is diagnosing, repairing, rebuilding, and refurbishing PCs that are end of life or retired assets from our clients. The candidate will also do field work at the client’s location based on projects for our clients as needed. You will work for the Operations Manager and be a key part of the team growing the company Primarily candidate will...Responsibilities:
TriOrb Solutions seeking individual as a Computer Repair Field Service Technician. The primary focus of the position is Respond to technical service requests on enterprise-level servers, PC and laptop computers, storage sub-systems and drives, computer and telecommunications systems as well as networking devices at client locations. Primarily candidate will...Responsibilities:
TriOrb Solutions seeking individual as a System Administrator. As part of the IT team, you’ll be working with maintaining servers and network systems. Occasionally, you will be required to travel to work with the virtualization, design and set up of the wireless infrastructure of our clients. The jobs offers a great opportunity to be expose to a wide range of technical skills and resources.
Qualifications: The ideal candidate would have a minimum of 2 years work experience in a customer-oriented environment. Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers. Excellent communication and organizational skills required. Must be able to multitask numerous issues simultaneously. Technical aptitude/knowledge and exceptional troubleshooting skills are highly valued.
TriOrb Solutions seeking individual as a Level II Support Technician. Primarily candidate will…..
• Provide technical support to clients for Windows and Mac computers over the phone and via remote connection. Experience with servers, networks, VOiP and related technologies a plus.
• Perform repairs to client computers in our shop (Bench work).
Provide exceptional customer service through good troubleshooting skills, communication skills and follow up skills with every customer
The ideal candidate would have a minimum of 2 years work experience in a customer-oriented environment. Demonstrated customer service skills required, including the demonstrated ability to handle challenging customers. Excellent communication and organizational skills required. Must be able to multitask numerous issues simultaneously. Technical aptitude/knowledge and exceptional troubleshooting skills are highly valued.
• Provide fast and friendly tech support to end-users, IT Managers and C-level executives
• Support Microsoft Windows desktop technologies
• Consult with clients and offer guidance on technology use and best practices
• Responsible for detailed documentation and follow-up with clients
• Communicate the need for escalation promptly
• Support Microsoft Windows desktop and server technologies
• Consult with clients and offer guidance on technology use and best-practices
• Typical Week: 65% Managing help desk, 20% server/network support, 5% training/meetings
Look here for more information contact INFO@TriOrbSolutions.com
TriOrb Solutions seeking individual as a Network Analyst I. As part of the IT team, you will be responsible for supporting the existing wired and wireless network infrastructure, providing resource management, and applying senior-level troubleshooting and ongoing support of local area networks and wide area network(s).Qualifications:
TriOrb Solutions seeking individual as a Business Analyst I. As part of the IT team, you will be responsible for supporting various types of research and analysis to support the business operations to an internal business segment, division, group or line of business. Assists management to resolve business issues in an effective and productive manner. Designs, documents and re-engineers business processes and publishes business metrics results.General duties and responsibilities:
TriOrb Solutions seeking individual as a Cyber Security Analyst I. As part of the IT team, you will be responsible responsible for all security functions associated with Information Technology, including communications (voice and data), infrastructure, and policies and procedures within the enterprise. This team has the responsibility for enterprise-wide information security, compliance and privacy. On a daily basis, the Information Security Analyst works within the Information Security team to monitor security alerts, respond and remediate detected issues, and work with the Incident Management process to remove threats and vulnerabilities within the organization.
This role collaborates with other Information Security and IT Operational teams to maintain a secure environment and for incident response capabilities. A Day in the Life Daily review of security alerts/logs with follow-up on any suspicious activity. Perform investigation of network and hosts/endpoints for malicious activity, to include analysis of packet captures, and assist in efforts to detect, confirm, contain, remediate, and recover from attacks. Proactively monitor, identify and analyze complex internal and external threats, including viruses, targeted attacks and unauthorized access, and mitigate risk to IT systems.
Follow the IT Security Incident Response policies and tools. Contribute to Information Security policies, standards, and supporting documentation. Perform root cause analysis and troubleshoot complex issues with existing security and privacy protection protocols. Respond to inbound security monitoring alerts, emails, and inquiries from the organization. Provide support for Incident Response, including evidence collection, documentation, communications, and reporting. Maintain and improve standard operating procedures and processes. Provide documentation of work through a variety of communications such as ticketing, operational briefs, and status reports. Assist with the operation and management of vulnerability solutions across the team's portfolio. Identify security issues and risks, and assist with the development of risk mitigation plans. Help drive continual improvement in the security program. Conduct security research to maintain current knowledge of latest security trends and issues. Maintain a high level of confidentiality.QUALIFICATIONS:
TriOrb Solutions seeking individual as a SharePoint Administrator I. As part of the IT team, you will be responsible for the end to end design, development and implementation for a business product line to include design, development and the building of applications to meet a specific business need as it relates to SharePoint. The SharePoint Admin is responsible for applications-related quality, performance, availability, scalability, and integrity and for the functional interface to applications and for ensuring application usability.POSITION RESPONSIBILITIES: